Publicación:

Diseño e implementación de un aplicativo gerencial de control integrado de gestión a través de una herramienta informática en la empresa cargo HANDLING S.A. en la ciudad de Bogotá D.C.

Resumen

Has made a study for the company Cargo Handling S. A. located at street 15a No 123- 91 in Bogota, Colombia; In order to obtain a guide for a positive economic, social and environmental standards according with ISO 9001:2008. Firstly, the company Cargo Handling S. A. was visited to obtain relevant data to the monograph as: plant personnel, physical plant, working capital, human resources, industrial relations, possible customers where Cargo Handling S. A. provides services, mode of employment contract not only with employees but also with customers, collected the data needed to make the pertinent study, then proceeded to prepare statistical tables and graphs to have basic tools of diagnosis, and in this way define “The Matrix Of The Balanced Scorecard” which used as a base for the development of a Macro in Office Excel® program, which will help greatly to identify their weaknesses, which must be improved so the indicator assessed at the time is used, the program changes from one stable state or excellent, these indicators are identified by the color, where the Red one notifies the alarming situation, the Yellow one is stable, and the Green one which is excellent, all of this part is the target set for each indicator.