This document is the result of the social, business, and solidarity practice project. The result of this practice is delivered an outpatient procedure manual, which has a set of guidelines of clinical practice for patient attention in external consultation. The description and preparation of guidelines that are embodied in this document, note the importance of knowing the step of activities and attention must be presented in a clinic in the area of general consultation, in addition to guiding students, rotating, interns and / or practitioners who must learn to be aware and implement rules here embodied without exception in order to make more smooth and orderly care consultation to reach the facilities of the Veterinary Companion Animal Clinic of the Cooperative University of Colombia in Bucaramanga.