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INMOBILIARIA BOGOTA & CIA LTDA, is a company dedicated to the administration, purchase and sale of real estate in the city of Bogotá, created with the aim of satisfying the need of housing of its clients. After a study made to the company was identified as the most important and beneficial process of leasing, because its size and constant movement generates the highest level of income for the company. INMOBILIARIA BOGOTA & CIA LTDA, has seen the need to provide workers and partners with a written, appropriate and practical document that allows to specify in an orderly and clear manner the activities involved in this process, the conditions and requirements that must be met, those responsible in the execution of the same, etc., guaranteeing the maximum use of all the resources. Therefore, in this work we will design a procedure that allows to standardize the activities of the leasing process. In the same way, our purpose is to apply this knowledge and provide support material to improve the work of the people involved, seeking the general benefit of the company.