Publicación:

Evaluación del tecnoestrés como riesgo psicosocial en el área de planeación de la demanda en empresa Altipal

Resumen

The main objective of this research project is to evaluate how the Psychosocial Risks that are associated with Tecnosthress affects the work performance of employees in the area of Demand Planning of the company Altipal, Altipal is a company dedicated to storage, distribution and marketing of products in Colombia. This project is qualitative, the instrument used was a questionnaire based on a psychosocial intervention and prevention oriented to technologies and people, was applied to the collaborators that make up the area (9 people) with a total of 10 questions per questionnaire. The results for the two services that were analyzed show that the times are not enough for the series of activities that must be developed to comply with the service, thus influencing job performance, as a primary recommendation is the construction of a catalog of services that takes into account the real response times that would take a collaborator, ensuring that there is an indepth analysis of the workflow that has the area in general and finally workloads can be balanced, reduce stress levels and increase performance labor.