Publicación: Mejoramiento al sistema de gestión documental de la Secretaria de Educación Distrital, Santa Marta
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Due to the problems that exist in the Documentary Management System in the District Secretariat of Education of Santa Marta, when entering so much documentation this generates that there is not a good management of the same in terms of the organization, of said documents. In this sense, the following report is made, which aimed to propose improvements to the Documentary Management System of the District Education Secretariat of Santa Marta. The type of research is a descriptive study. Information sheets were used as data collection instruments. It was found in the development of the practice that on several occasions, users have gone in search of results of the processes they are performing and when requesting such documentation, the response is delayed or slow, due to poor organization, distribution and disorder that exists when looking for a specific folder. With this situation, there is disagreement on the part of the users and delay in the delivery processes of the same and the following activities to be carried out. The project also briefly evidences everything related to the organizational context which is important because it allows first knowing the company; and second, it provides the information tools necessary to achieve the proposed objectives. The type of research is a descriptive study