Publicación:

Estado del arte de la logística de retail desde la perspectiva de industria 4.0 a nivel nacional e internacional

Resumen

Through a bibliographic study, it was possible to identify which are the pioneering countries in retail both nationally and internationally, where a case of a retailer per country was evaluated in order to identify the incidence of industry 4.0 in different aspects of the supply chain, such as logistics in large storage warehouses and distribution centers, omnichannel, e-commerce and last-mile logistics, thus achieving a look at industry 4.0 in both developed and emerging countries to identify which aspects make one organization more competitive than the other. Additionally, an analysis of a series of logistics indicators stipulated by two authors was carried out, with the purpose of knowing which indicators can be managed by means of Industry 4.0 and which are the technologies that affect the measurement of these indicators, resulting in greater assertiveness in the data for better decision making in retail companies