Publicación:

Actualización e implementación del Sistema de Gestión de Calidad de la empresa Química Integrada S.A de acuerdo a los numerales 5.2 y 8.7 de la norma NTC ISO 9001:2015.

Resumen

A process basically represents the phases / activities of value that make up the value chain of a company, arising a dynamic number of sub-processes, which will be designed and vary according to the complexity of the operations, maturity of the processes, ongoing strategies, organizational structure and culture of the company that establishes it. Therefore, an update proposal is presented focused on numerals 4. Context of the organization 5. Leadership and 6. Planning. From the ISO 9001: 2015 standard based on the case identified in the company Química Integrada S.A., in the production area, which is found in the previous version of the standard. In a conceptual way, the proposal aims to solve management problems of any type of process, being important the context of the organization, leadership and planning in all processes of the quality management system. Organizations that establish their processes are expected to adopt a systemic approach that will allow analyzing the context, establishing their leadership and identifying risks, thereby improving the management of operations in a controlled and evolutionary way.