Publicación: Actualización del Sistema de Gestión de la Calidad según la Norma Técnica Colombiana ISO 9001:2015 cap. 4 contexto de la organización, Cap. 5 liderazgo y Cap. 6 planificación en la empresa ingeniería HSEQ Consultores S.A.S.
Portada
Citas bibliográficas
Código QR
Director
Autor corporativo
Recolector de datos
Otros/Desconocido
Director audiovisual
Editor/Compilador
Editores
Tipo de Material
Fecha
Cita bibliográfica
Título de serie/ reporte/ volumen/ colección
Es Parte de
Resumen
This work aims to update the quality management system of the company ingecon hseq, certified with the iso 9001: 2008 standard and adjust it to the iso 9001: 2015 standard specifically in chapters 4. Context of the organization, chapter 5. Leadership and chapter 6. Planning, since the adoption of a quality management system is a strategic decision for the company that allows it to improve its overall performance, and the provision of its services, which is essential when meeting the needs of its clients and the applicable legal requirements. For this, a diagnosis of the current state of the certified quality management system was carried out and compared with the update of the iso 9001: 2015 standard. Taking into account the internal and external context of the company, the dofa matrix (weaknesses, opportunities, strengths and threats) was elaborated and from it the strategies and actions to follow to achieve the goals and objectives proposed by the ingecon hseq company were determined . The stakeholder needs and expectations matrix was also drawn up, which allows determining the scope of the quality management system and establishing the actions, those responsible and the deadlines to be followed by the company. A review was made of the quality policy established by the senior management of ingecon hseq, which is committed to providing its clients with timely and reliable services. Using the methodology of the five fundamentals, it is recommended that the top management of the company include some principles in the quality policy. Lastly, the risk matrix was drawn up, taking into account each of the company's processes, allowing controls to be carried out to minimize them and evaluating their possible impacts on the company.