Update the characterization and implement the phva cycle of the managerial macroprocess focused on the strategic planning process and the process of social and environmental responsibility in the company electrificadora del Huila s.a. e.s.p. review the status of the existing documentation of the strategic planning process and social and environmental responsibility. Update and standardize the documentation of the strategic planning process and the social and environmental responsibility process, including the phva cycle, which will contribute to the clear definition and management of the company's processes. Create and implement the indicators for the strategic planning process and the social and environmental responsibility process. establish the criteria for the institutional scorecard with the macroprocess indicators.