Publicación:

Diagnóstico y documentación Sistema de Gestión de Calidad Industria Brillo Aseo.

Resumen

The Application of the different Management Systems are seen as strategic decisions that allow organizations to guarantee and ensure specific aspects such as the quality of the product and / or service, since by documenting all their activities in order to plan, verify and effectively control its processes, allow it to implement monitoring, evaluation and improvement activities, fundamental and continuous aspects in a Quality Management System. The Colombia Technical Standard NTC ISO 9001: 2008 establishes the requirements and aspects that allow establishing and implementing the Quality Management System based on its conformity. From the diagnosis of said standard, in INDUSTRIA BRILLO ASEO the existing non-conformities in relation to the requirements were identified, in order to establish each of the elements that are part of its Quality Management System such as Strategic Planning, the Identification, Documentation and Characterization of Processes (Operational or Mandatory) and the corresponding Management Indicators. In addition to the design and documentation of the Quality Management System, the Quality Plan for the Rags Production process was established based on the guidelines of the NTC ISO 1005: 2005. The above being clear, in our own academic process to the Integrated Systems HSEQ Diploma, the knowledge acquired in said process is applied to the design and establishment of the selected management system.