Publicación:

Análisis exploratorio de la gestión organizacional en la administración de propiedad horizontal.

Resumen

Law 675 of 2001 is very important for Colombia because it formalizes the management and administration of horizontal property, this document, although it has been in force for several years, has not been very well implemented by horizontal property schemes which shows some gaps when making a study exploratory about how the administration of horizontal property is applied and within these findings we find that there is an insufficiency in the contracting of services, that there is mismanagement of the resources, bad communication between owners and administrators, therefore with this project it tries to show a strategy that is applied in Horizontal Property. For the most part, horizontal property management is assumed by people who are not actually the most suitable to exercise that role. Some do not know the rule that governs it and there is little knowledge of it, among the functions that the administrator of one or more horizontal properties must assume are: Know, comply with and enforce current legal regulations. Likewise, know and respect the guidelines established by the horizontal property regulatory bodies. •Use and efficiently distribute the resources of the horizontal property (economic, human and physical). •Make budgets of expenses and income. •Use tools for risk prevention and assessment. •Plan buy goods and contract the necessary services for the management of the horizontal property. •Manage collection through the application of effective collection techniques. •Prepare assembly meetings and prepare management reports. •Among some strategies to make management more effective we can mention the following: •Applies strategic planning: based on a diagnosis, establishes the route to follow to achieve the strategic objectives that the property and the community need to achieve. •Lean on technology: use a horizontal property management system to streamline processes. Likewise, create a digital channel that allows interaction with the community, such as a website, an app or social networks. •Constantly trains the staff: mainly, in legal and management issues, as well as the handling of complaints and quality of service. •Use adequate signage in common areas: not only in prevention issues, but as a pedagogical tool aimed at promoting appropriate coexistence behaviors. •Promotes public relations: to establish approaches with authorities and institutions that can favor management and generate benefits for the community.