Publicación:

Diseño de la documentación del sistema de gestión de la calidad bajo los requisitos de la norma NTC ISO 9001:2015 para la empresa Decoraciones Noe Vargas

Resumen

This degree work was developed following the guidelines required by NTC ISO 9001: 2015 where the requirements for Quality Management Systems for an organization are stated. The methodology used to carry out this activity is descriptive and quantitative, the result of field research to establish processes, standardize them and determine the robustness of the documentation necessary for the system. Likewise, the minimum documents required for each requirement of the standard were designed, which will be applied to each of the processes identified for their standardization, all this was carried out prior to the application of a diagnostic tool to determine the degree of compliance of the organization versus the requirements of the standard.