Publicación:

Propuesta de una técnica para la disminución de fallas y tiempos de entrenamiento de las labores por procesos en una empresa de Servicios Ambientales

Resumen

The main objective of carrying out this work is to reduce the failures and training times of process work in the environmental service company Saneamiento Ambiental S.A.S, in the practice period between July and December 2020 through the technique of Operational Discipline. This technique allows to provide tools to organize and maintain a culture of productivity with continuous improvements under the pillars of product, service, cleaning and order of each of the activities that are carried out in the departments of the company. It is not a question of forcing employees to perform authoritarian functions, otherwise to manage as a team and together commit to their designated tasks, being part of the results in the growth of the company. With the implementation of this methodology, there was an improvement in the indices regarding the effectiveness in the execution of daily work of operational personnel since reprocesses were avoided in their work. In terms of management, allowed the implementation of this methodology to contribute to know the principles of time management and the importance of these in the performance of their team.