Publicación: Trabajo de grado núcleo de apoyo contable y fiscal: sensibilización en el comercio electrónico informal por medio de redes sociales en Medellín
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This bachelor thesis includes the elements that account for the student’s participation in the Accounting and Fiscal Support Nucleus (NAF*) at Universidad Cooperativa de Colombia, first comprising of a report on the training process provided by the team of officials from the Tax and Customs Directorate (DIAN*) and the subsequent management and guidance to taxpayers by the group of students members within the Accounting and Fiscal Support Nucleus and Universidad Cooperativa de Colombia. The second part of the thesis consists of the investigative process carried out individually, with the aim of generating added value to the aforementioned process—namely, to improve the impact that this model of attention and training has on citizens who present concerns about tax and accounting issues.