The objective of the following document is to show the design of a business plan focused on the automotive industry more precisely directed towards the owners of cars of the MAZDA brand, this segment is chosen because of the needs that are expected to be solved and the technologies used They are focused on upper-middle-range vehicles since they have the necessary technology for this procedure, the type of user who would opt for the home service instead of having to go to a brand service center is also taken into account. , workshop of your choice or other places that carry out this work.