Publicación:

Estudio Diagnostico Para Mipyme De Netpoint En El Municipio de Guamo Tolima

Resumen

This work is carried out in order to develop a Diagnostic Study for the expansion of the portfolio of products and services of the company "Netpoint" (Banco de la Republica, 2006) as a degree proposal, in order to obtain the professional title as Business administrators. "Netpoint computer repair and maintenance." It is located in Carrera 14 N 11 a 20 B / Santa Ana and was born on October 10, 2009 in the Municipality of Guamo Tolima, its owner, a woman from the city of Ibagué and residing for more than 15 years in the Municipality, feels the need to be able to provide a good quality service in order to meet the technical support and maintenance needs of the different computer equipment, laptop repair (change of keyboard, screen, hinge repair), printers, cartridge refills. ink and toner, installation and support of computer networks. Over time and at the request of its customers, it specializes in the installation and maintenance of security cameras, as well as the sale of PC accessories, among others, repair of sound booths, rental of lights and sound for social events. and business (peripheral).