Publicación:

Manual de procedimientos administrativos clínica Asotrauma

Resumen

Clínica Asotrauma SAS, is a recognized IPS in the region, specializing in the provision of complex complex health services in the comprehensive care of trauma, orthopedics and plastic surgery, for patients of SOAT, ARL, individuals, EPS. But which presented the lack of an administrative tool such as the Manual of procedures in some areas. That is why the following work is the representation of a formal document of the administrative procedures of the Asotrauma SAS clinic, and under the format of the procedures established by the Asotrauma SAS clinic; the procedures of each of the positions of the areas are documented as: Portfolio, Glosses Audit, Billing, Treasury and Physical Resources. Employees belonging to these areas were interviewed, documenting how they performed their duties and requesting recommendations that allow improving the current procedure to establish a more efficient one.