Publicación: Formulación de estrategias para el mejoramiento del proceso manejo de residuos, basado en la aplicación de las normas ISO 9001:2015 e ISO 14001:2015– en la empresa Flores la Serena en Facatativa
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Integrated management systems are of great importance in organizations, allowing them to be included in a competitive and much more demanding market, preserving labor and social well-being, inspecting the environmental impacts generated by the operation, contributing to the environment and the population, based on in the legal guidelines. It is really important once the system has been carried out, to maintain the constant execution of actions by the entire organization, since the procedures, records and others are not only the responsibility of the person in charge of the management system, but of all the personnel. FLORES L A SERENA as a company is focused on the national sale and export of Alstroemeria plants to countries such as Ecuador, Brazil, Mexico, Peru, Chile, Holland. United States, Kenya, Ethiopia. Flores la Serena is now one of the leading companies in the reproduction and multiplication of alstroemeria and recognized nationally and internationally. Since 2016 it has been venturing into new products such as Calla Blanca, Clavel, Cala de Color, and Pompones. The execution of its infrastructure was carried out for 2 and a half years, the company Start with a staff of 25 employees between operators and administrative and currently work a total of 60 employees The scope of this research project is to present the strategies that must be taken into account for the improvement of the waste management process, this project is established for the company Flores la Serena. The organization must take into account bases, information, clear procedures for a good execution of waste management, the investigation will propose a possible, clear and comfortable answer to the formulation of this problem. Later I will show in detail the different points and variables that led me to give continuity to the current problem that is affecting the organization. I will indicate the objectives set from the beginning of the investigation. Frameworks, methodologies and conclusions will be indicated if the research provided a solution