Publicación:

Propuesta de mejora para la optimización de la productividad del taller STK POWER, mediante estudio de métodos y tiempos en la prestación del servicio de cambio de aceite cada 5000 km en un automóvil

Resumen

The present study sought to generate an improvement proposal for optimizing the productivity of the preventive maintenance service for oil change every 5,000 km of a car in the STK POWER workshop, reducing downtime, optimizing the methods in each activity and this way to eliminate all bottlenecks present in the service provision. This study was carried out in the first place, through the observation of the service and the bibliographic review, which gave way to determine and identify the shortcomings in the current method and its times, which refer to insufficient control and monitoring of personal protection elements, lack of order and cleanliness, non-standardization of the process, delays in emptying the oil tank and finally it was observed that the purchase process was combined with the service process, generating a significant delay. A Once said study was completed, a diagnosis was generated in which all the aforementioned was exposed and based on this, a series of improvement actions began, basically referring to the implementation of a control and monitoring plan for PPE, application of 5s in the tool warehouse, modification in the oil emptying method, establishment of the purchase process and finally training of personnel regarding the good application of the method; These will make possible the good application of the improved method proposed in professional practice.