Publicación:

Análisis de la medición del clima organizacional por medio de la aplicación de instrumentos cuantitativos y cualitativos en las áreas administrativas y operativas de las empresas públicas de AIPE (EPA) en el año 2019

Resumen

The present applied work was based on the analysis of the measurement of the organizational climate of the company "Empresas Públicas de Aipe (EPA)", which is in charge of the certification and efficiency of the public services of aqueduct, sewerage and cleaning; For said measurement, it was carried out firstly, through the application of an organizational climate survey to 18 employees of the entity, and as a support mechanism, 4 workers from the organization's management area were interviewed; These tools were specifically and directly applied by the intellectual authors of this work in order to identify the aspects inherent in the organizational climate present in the public entity. The results obtained were tabulated and graphed, for their respective analysis, and it was mainly evident that the public entity suffers from a lack of leadership and communication.