Publicación: Propuesta para la implementación del sistema de gestión de calidad para la empresa temporal Servicios y Outsourcing
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SERVICIOS Y OUTSOURCING it is a service company providing temporary and special project management, contracting the services of third beneficiaries to work temporarily with the execution of contracted activities for their clients, ensuring full satisfaction of the latter, the compensation to third and managers themselves. The company is in early stage of development for the implementation of a quality management system, the organization does not have policies operating rules definitive resource management in some of its aspects, controls and monitoring of activities and processes which are not structurally established or consistently , there is no ongoing training which is not given a comprehensive approach and despite the implementation of some formats and procedure manuals not yet have a quality manual and much less a quality management system, but managers are interested in implementing this system , showing empathy on the subject to be developed in the present work , seeing it as an added value to position itself in the market and consolidate as the number one company providing temporary services. That is why my practice allowed for the proposal to implement a quality management system that allows the company to enter through the front door and be at the forefront of new trends organizational strengthening its structure and giving defenses against threats who daily faces.