Publicación:

Formulación de una propuesta técnica y financiera para el rediseño del proceso de gestión documental basado en las normas NTC ISO 9001:2015 y NTC ISO 45001:2018 numeral 5, para la empresa El Punto en el municipio de Subachoque Cundinamarca

Resumen

The development and growth of a company both financially and humanly has led to the development of new strategies that seek a specific objective, provide quality products or services, but with a well-being for the people involved in each of the processes. The objective of a company must have different work processes, strategic processes, operational processes and mission processes, which are united in an organized way to meet the needs of a customer with either a product or service, each of these processes They have the participation of a human factor that fulfills different tasks and roles aimed at a joint purpose. Document Management companies are responsible for safeguarding the public or private information of a client, which is stored with archival specifications, in order to ensure its care and conservation, in this way the processes are designed and the charges of each collaborator or The worker is elaborated, specifying their training, experience and skills, where they must fulfill these tasks or functions to obtain a quality result, but at the same time they are exposed to a series of risks and dangers that are not easy to identify.