Publicación:

Actualizar el sistema de gestión de calidad en la empresa ERFOLG ingeniería S.A.S de acuerdo a los requisitos expuestos en los numerales 4, 5 y 6 de la norma ISO 9001:2015, para el alcance “estudios y diseños de distritos y sistemas de riego”

Resumen

Nowadays, with the business growth that has taken place all over the world, it has become necessary to implement new methodologies that allow organizations to be more competitive in the market, taking as a first instance the satisfaction of their customers. According to the above, there is a need to always be prepared for the demands they have every day, either when acquiring some type of good or service, where companies are required to have many fundamentals that make them competitive with others and thus comply with this; A series of standards has been determined that demonstrate the ability of an organization to be well founded as the tools that ICONTEC has, which offers us a series of standards and requirements that establish a well-designed and grounded company for the provision of a service. ERFOLG INGENIERÍA S.A.S is a company committed to the provision of services has always been showing interest in complying with the requirements of the Quality Management System, obtaining the certification of ISO 9001: 2008 two years ago. Due to the changes that the standards and requirements that are demanded by ICONTEC also presents every day, who has developed a trajectory over the years with the NTC ISO 9001. For this reason, said service provider wishes to obtain quality certification according to the parameters established in NTC ISO 9001: 2015; This is why our work is focused on updating three numerals 4, 5,6. Numeral 4 refers to the context of the organization where a DOFA matrix was developed taking into account organizational strategies and the approach it provides for risk management, based on external and internal issues. Numeral 5 is about leadership and organizational commitment and finally numeral 6, which evaluates the risks and opportunities that the organization has reflected through a risk matrix based on NTC ISO 31000: 2011, allowing the prevention of materialization of these, through the definition of controls, and implemented preventive actions when these controls are not sufficient.