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The motivation and recognition of employees corresponds to allows companies to operate driven by a series of elements and within them is fundamental, the management of human resources The factors that influence human behavior are of two types: internal and external; external factors are produced by the social environment in which the person develops as: family, friends, work environment, etc. The factors that influence behavior, and model personality. These factors, such as status, the position a person occupies within the social group with which the difference is established. (The self-concept is the feeling that a person, Self-esteem, which is the success of a person with the relationship of their aspirations, is the way in which a person values himself, starting from the idea that he has of himself and of the achievements, with respect to the internal values that influence human behavior such as Personality, learning, motivation, perception and values, correspond to what motivates or drives a person to react in a certain way. motivated and goal oriented When the motivational effect begins and when a need arises. Satisfaction at work, one of the factors that has more interest for companies, within the companies, is the level of satisfaction or dissatisfaction is traditionally considered that increases productivity, Although in general, a high degree of dissatisfaction It negatively influences labor activity in two ways: : - The spirit of collaboration descends, because it takes less care of the quality of work and treats the work team less well. Discontented people have a negative influence on the rest of the workers, in such a way that the morality of the group decreases providing individual and collective conflicts. Good HR business management ... should encourage people to feel reasonably satisfied with their work and that the morale of the groups be raised in such a way that a good work environment is created. Focused on increasing recognition and establishing clear policies. The employee recognition plan The investigation presented in performing an analysis about the compensation of employees; the level of satisfaction or dissatisfaction of these factors in order to propose a MOTIVATIONAL plan to increase their productivity in the Operations Department of the RECALL Company.