Publicación:

Propuesta para mejorar la calidad en el proceso de transformación de la madera en la empresa Codema

Resumen

It comments on the wood industry in Colombia, more exactly the CODEMA trading company, where the research will be carried out and the application of the quality management system in the process of wood transformation is suggested. The corporate purpose of CODEMA is the purchase, sale and transformation of wood, which belongs to the industrial sector and is responsible for providing products to the construction sector, hardware, laminates and the furniture industry; thus offering a wide variety of products in moldings, machimbres and immunized in general. Within the framework of legality for the obtaining of raw materials, the wood industry must have a permit or safe-conduct permit that is granted for a period of validity and for a tree felling that is not exotic. For the acquisition of this license it is required that the provider issues a single national safe-conduct for the mobilization of the biological diversity specimen in CORMACARENA, once the entity delivers this document, the supplier will be able to mobilize and sell the wood to the different business establishments. This in order to be able to legalize the receipt, purchase and sale of the wood in CODEMA. CODEMA, is located in the City of Villavicencio Department of Meta-Colombia (South America). Cra 36 # 31-38 Barrió Barzal Bajo. Towards the North it borders the Clínica del Meta, to the south with Banco Bancafé (Maizaro), to the east with the Unicentro Shopping Center and to the West with the main Comcel building. Telefax (098) 6630098. Comercializadora de madera Codema "antigua madera Canada" It was founded on February 22, 2000 9 years ago, by Mrs. Alba Rocio Carevilla. Who starts the business with the purchase and sale of wood wholesale and retail, sealed and immunized, machimbradora and sale of finished products (paints and tools) and everything related to the carpentry and joinery. To develop this research, the following question is posed or questioned:  How to improve the quality in the transformation process taking into account the Quality Management System (QMS) ISO 9001: 2008? The study area is the process of transformation of wood among which is the following steps or procedures: reception, selection, cutting, brushing, finished product and delivery of the product taking into account the needs detected in codema, it was decided to establish as a general objective of the work to make a proposal to improve the quality of the transformation process in the company CODEMA, collecting information through an interview with the manager in order to enter analyze the data obtained on the procedure that is being applied in CODEMA, and in this way prepare a proposal for the improvement of transformation in the quality of its processes. the audit was used as a communication tool between the audited parties involved, some faults were evidenced in the process of transformation of the wood and it came to verify how the various cutting and molding procedures were being applied, in order to present a detailed report of what is not being implemented and what should be applied. In this way, the audited entity benefits by being able to correct its transformation process and to improve its quality in production and fully meet the demands of its customers; In addition, experience in the management and development of research will be obtained, in order to put it into practice and improve knowledge as internal auditors.