The San Vicente Hospital is a Social Enterprise Arauca state, which provides comprehensive health services of medium complexity, with technological resources and human talent committed to quality, safety, innovation, and social responsibility, ensuring satisfaction and user expectations and your family. During practice I will socialize through a survey, brochure and flowchart providing information on recommendations to follow to keep the database each area. Thus punctuality, efficiency, respect and an ideal performance expected where the goal was updating processes Physics and Environmental Management and Strategic Management in Addressing fulfilled was used.