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Repositorio Institucional UCC
Browsing by Subject ITIL
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Showing results 29 to 29 of 29
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Issue Date
Title
Author(s)
5-Nov-2018
Recomendar los niveles de servicio del marco de referencia ITIL para la dependencia de Garantía Extendida dentro del departamento de siniestros en la compañía SBS Seguros Colombia
Ladino Casas, Javier Felipe
;
Ávila Perez, Omar Julian
;
Castañeda Rodríguez, Oscar Iván
