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Repositorio Institucional UCC
Browsing by Author León Castrillón, David Camilo
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Issue Date
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2014
Mejoramiento del servicio de soporte directo en las oficinas del cliente en la empresa Isycon S.A.S, basado en la aplicación de las buenas prácticas de ITIL
León Castrillón, David Camilo
;
Góngora Perdomo, Yuly Camila
