Publicación:

Plan de mejoramiento de calidad para disminuir defectos en los tubos Colapsibles de Henkel S.A. en la planta de producción de Puente Aranda de Multidimensionales S.A.

Resumen

Multidimensional SA is a leader in the Andean region in the manufacture of Packaging and Disposable Products company. They are dedicated to developing innovative and quality products with the latest technology. They have different product lines, but which chose Collapsible Tubes, which are helpful for the cosmetic, pharmaceutical and industrial market. For the development of this project first began with the search for some topic related to quality management, continuous improvement and strategic planning work. During the first stage, the information collected Multidimensional SA company (production plant collapsible tubes) from observing the process on the ground and personal experience in the quality department. It was evident that there was a problem in the amount of defective product that quality inspectors reported in sampling systems, especially for client Henkel SA Before planning aspects of quality improvement, was paramount to ensure beforehand that the process was able to maintain tolerances and produce within the limits of quality, once predicted this, he proceeded to make a diagnosis of variability in processes, generating higher dispersion tubes specifications. Then to identify potential causes of the problem was conducted a team meeting quality and production supervisors, based on their experience, unified common ideas and hypotheses were verified. Once identified the problems, improvement targets were set to achieve the indicators as a way to measure progress, the scope will have the proposal and finally the action plan where the procedure is described to follow, to achieve the goal of improvement. Control various formats were made that staff must fill once the scheme is established and the charge of each area should evaluate the progress and effectiveness.