Publicación:

Relación entre estrategias de afrontamiento y estrés laboral en conductores de servicio público de la ciudad de Bogotá y el municipio de Chia

Resumen

The purpose of this research is to identify the relationship between work stress and coping strategies in public service drivers working in Bogotá and the Municipality of Chía; By means of a non-probabilistic sampling for convenience, the sample consisted of 45 male drivers between the ages of 21 and 59. A descriptive correlational design was used, in which two instruments were applied; the Modified Coping strategies scale (EEC-M) and the Questionnaire for stress assessment. As a result, it is found that coping strategies seeking social support (rho = .331 p <0.05) and problem solving (rho = -.304 p <0.05) are significantly related to the work stress of drivers, it was also found that the strategies less used by drivers are autonomy with 55.6%, expression of difficulty with 46.7%.